Overview

Workshop Supervisors & 1st Line Managers

This one-day course is designed for newly appointed or aspiring workshop supervisors and first-line managers working within automotive, transport, or engineering environments. It focuses on the practical responsibilities of supervising people, managing workload, and maintaining safety, quality, and compliance at operational level.
The course supports delegates in developing the confidence, leadership skills, and awareness required to effectively manage teams in a busy workshop setting.

Course Content
• The role of the workshop supervisor and first-line manager
• Leadership and communication in technical environments
• Managing people, performance, and productivity
• Dealing with conflict, conduct, and common workplace challenges
• Supporting safety, quality, and compliance standards

Who Is This Course For?
• Newly appointed workshop supervisors
• Aspiring first-line managers
• Senior technicians stepping into supervisory roles
• Team leaders within automotive or engineering environments