Overview

IMI Level 3 Award in MOT Test Centre Management

An MOT Managers role is to maintain the standards of a Vehicle Testing Station (VTS) ensuring it is operated to the requirements set by the DVSA and therefore must hold an industry recognised Qualification.

Course Content

Understanding how to manage the legislative and compliance requirements of a Vehicle Test Centre.

• Know how to deal with customer service problems withing the test centre
• Understand how to develop and supervise staff within a test centre
• Understand Test centre quality systems and quality audits
• Health & Safety

Delegates are required to complete the IMI Registration Form and return to TEN Automotive Training prior to course attendance.