Overview

IMI Level 3 Award in MOT Test Centre Management

This is a two-day compulsory course for prospective MOT Managers.
Those who are responsible for the operations of MOT stations (e.g. site managers) will also benefit from attending.

Course Structure

• Managing the legislative and compliance requirements of a VTS
• Dealing with customer service problems and complaints
• Developing and supervising staff within a test centre
• Test centre quality systems and audit

Qualification

Upon completing the course, candidates will be awarded a qualification by the awarding body.
With this qualification, they can then apply to the DVSA to become an authorised examiner (AE).

Eligibility

There are no eligibility criteria for this course.